Kriativ-tech Volume 1, Issue 9, January 2023, Pages: xxx Received: Jan. 22, 2023; Accepted: Jan. 27, 2023. Published: Mar. 13, 2023.


Luísa Orvalho - Professor Coordinator and Research at CITECA- ISTEC PortoCarlos Couto - Assistant Professor at ISTEC PortoDiogo Faria - 3rd year Student of the degree in Multimedia Engineering – ISTEC PortoDiogo Dias - 3rd year Student of the degree in Multimedia Engineering- ISTEC Porto



To cite this article

Luísa Orvalho, Carlos Couto, Diogo Faria, Diogo Dias Digital Inclusion: Accessibility of websites and mobile applicationsDOI: 10.31112/kriativ-tech-2023-06-95


This scientific article analyzes the state of the art on web accessibility and highlights users with disabilities or impairments, taking into account usability and user experience. It presents the four pillars related to accessibility on the web, some practical suggestions to be taken into account for the design and construction of websites and also refers to the competent entity for the development of actions to monitor compliance with the legislation. As a reference example of good digital inclusion practice, the Apple website ( is analyzed, which allows access to people with some type of disability.


Web Accessibility Requirements, Usability and User Experience, Tools to support digital accessibility and usability, Web Accessibility Tips, APPLE case study of digital inclusion


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